FAQ

PRODUCTS

When should I dowse with a dowsing rod, and when should I use a pendulum?

There are two main categories of dowsing tools: dowsing rods and pendulums. There is a vast difference in the use and effect of work with each of them.  Dowsing rods are the tools to find, assess and identify the energy in the human body or an area (such as a home, office, field, etc.)  Pendulum is a tool not only to recognize energy but, most of all, to work with this energy to change, remove, increase or balance it. In summary, dowsing rods are receivers of energy, while pendulums are receivers and senders/creators of different vibrations.

What is the difference between pendulums radiating White and Gold Light?

Both White and Gold Light pendulums belong to the Therapeutic Pendulums group, which means they can create proper vibration to assess the energetic system and then balance the health by emitting desired vibrations. Since the human body is built mainly by the frequencies of White Light, we use this type of Therapeutic Pendulums when the health issue manifests already on the physical level. If we, as therapists, deal with clients' problems on the etheric level (and have not yet manifested on the physical level), the best idea would be to use one of the Gold Light Therapeutic Pendulums. However, you can use Gold Light pendulums in both cases; the White Light pendulum is not able to help much with conditions at the etheric level.

Why are your pendulums on a string, not a chain?

In the Old European School of Dowsing, pendulums were always strung with a black cotton thread. The reason is:

A. The frequency of black, as an absence of colours, will allow any energy to flow through it without any disturbances. 

B. Cotton, because it is a natural material, and energy flows more easily and quickly through something natural.

C. The string connects the pendulum with an object of your research, the way that the energy flows along the straight line; hence, the energy remains unchanged. The chain has a specific number of smaller rings (shapes) that radiate the energy by themselves. In that case, the energy of the shape of the pendulum becomes a sum of the energy of the pendulum plus the energy of each ring on the chain. 

What is the difference between Bober and Biotensor?

Bober is a very light type of dowsing rod to use, usually to find out something in a larger area (a piece of land, a garden, or even your house), but it is too light and not precise enough to dowse the body. It is also good to find "Yes/No" answers for those who prefer dowsing rods over pendulums. For measuring smaller areas, such as the human body or a specific part of it, a more precise tool is needed. The Biotensor, a rod perfect for this type of work, offers the required precision. The 'bio' in its name stands for bio-field, and 'tensor' means to measure the tension/vibrations of the object or body. There are a few types of Biotensors, but it's important to remember that the longer and thinner the rod is, the more precise the reading we will receive. 

What are Energy Generators for?

Energy Generators are compact devices similar to pyramids, perfect for areas where larger structures aren't feasible, like in Europe or Japan. There are three types: H-5, H-25, and H-40, with H indicating the height of each pyramid. These small pyramids amplify energy when placed on a common base. To benefit from them, items placed on top must match the surface area of the respective generator. H-40 is used for health balance, complete with a chart for energy correction. In summary, Energy Generators are ideal for smaller spaces or offices to energize food, drinks, and clear medications.

ORDERS

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Product return


If you wish to return or exchange your order for any reason, we are here to assist you! Please note that a 15% restocking fee will be deducted from all product returns. If you choose to exchange products, you will be responsible for all shipping costs associated with returning the original item and shipping the replacement. You can return your product for store credit, exchange it for a different product, or request a refund to your original payment method. For returns due to shortages or breakage, please notify us within 10 days of delivery.

SHIPPING

Our shipping days are Mondays and Thursdays

What are your shipping options?


USA - we use the US Postal Service


Canada - Canada Post / GTA GSM logistic service


International shipments- we partner with the shipping company PostNL

What is the estimated delivery time?


North America: 5–10 business days


Europe: approximately 2 weeks


Other countries: about 2 to 3 weeks

How much does shipping cost?


Shipping costs depend on the order weight, dimensions and destination. Free shipping is available for USA AND CANADA orders over $195.

Can I track my order?


Yes, once your order ships, you'll receive a tracking number via email to monitor your shipment

Do you ship internationally?


Yes, we ship to many international locations. Additional customs fees or import duties may apply and are the responsibility of the recipient.

What should I do if my package is lost or damaged?


Please contact us immediately. We will investigate the issue and arrange for a replacement or refund if necessary.

Can I change my shipping address after placing an order?

Please contact us as soon as possible. We need to update your shipping address before the order ships.